Like a large vitamin sliding sideways down your throat, some things are uncomfortable. Our goal at TrustCommerce is to make sure payment processing isn’t one of them. That’s why we’ve developed and continue to expand our Client Resources.
We see signs every day that inform us about safety measures an organization is taking. We have all seen these examples:
- “Premises protected by video surveillance.”
- “This vehicle stops at all railroad crossings.”
- “Driver carries less than $100 in cash.”
- “Caution: Wet floor”
These types of signs are common in business. They show customers, partners, and employees what’s being done to protect the business and help reduce the organization’s risk and liability.
As if the recent data compromises affecting more than 115,000,000 cardholders among Target, Neiman Marcus, Michaels, Aaron Brothers, Marriott and Sheraton, to name a few, are not enough, experts are predicting data breaches may increase in 2014. Are your payment security measures as strong as they could be? Wash away all the marketing hype and hyperbole, and learn why TrustCommerce clients rest well, knowing that their customers’ data is secure. These best practices protect payments and reduce the risk and liability associated with accepting electronic payments.
As 2012 approaches, and companies continue to pursue compliance with the PCI DSS, the threat of data theft still looms large for merchants. On December 12, 2011, CNN, and other news organizations, ran a story announcing that US authorities arrested four Romanian Nationals in connection with a data theft scheme that had been active since 2008. The four individuals would hack into Point of Sale (POS) systems and install Trojans and key-stroke loggers to capture payment card data. This data was then used to make fraudulent purchases, primarily in Europe. 150 Subway restaurants, as well as over 50 other retailers, were victimized and an estimated 80,000 cards were compromised.
Life was simpler way back when. Some of you may remember when televisions only had three channels. A pencil or typewriter was your primary means of written communication. When you made a purchase or paid a bill, you mailed a check or paid cash at the register. Choices were limited, but simplicity appeared to make everything a little more manageable.
Innovations have lead to more choices and greater convenience—especially in our payments world. Think of all the ways consumers pay today: cash, check, credit cards, ACH/e-check, debit cards, gift cards, etc. Merchants also have a multitude of ways to accept payments: POS, online, automated recurring billing, SMS, mail order/telephone order, kiosks, integrated voice recognition (IVR), mobile devices—you name it.
Small businesses are the heart and soul of the U.S. economy. From local mom and pop shops to innovative web start ups, we rely on these merchants daily for goods and services. In the payments world, small businesses are referred to as Level 4 merchants, those processing less than 20,000 e-commerce transactions annually and up to 1 million transactions annually. There are more than 6 million Level 4 merchants in the U.S.
PCI compliance is a vital component of merchants overall, ongoing security program. However, Level 4 merchants have not always been well educated or encouraged by their acquiring bank to become compliant.
On May 13, 2011 news broke of Michaels arts-and-crafts stores falling victim to debit-card data theft.
“Thieves tampered with the retailer’s debit-card processing equipment at about 80 stores from Massachusetts to Washington, according to the chain’s corporate parent, Michaels Stores Inc.
The thefts apparently involved the use of electronic devices called skimmers that allowed crooks to record information from shoppers’ debit cards and steal their personal identification numbers, or PINs.1”
It’s the start of a New Year and, naturally, businesses begin prioritizing projects. “What can we accomplish this year? What projects can we take on that will deliver the most bang for the buck.” Each division jockeys for position and vies for scarce time and resources.
The single most important business decision merchants can make this year centers on data security. All the hard work your teams put in every day is rendered useless in the event of a data breach. Progress stops and all attention shifts toward survival.
We love the TC Payment Portal and so do our customers. It is a versatile product that makes it easy, affordable and convenient for merchants of any size to offer online payment options to their customers. Allowing integration support for customer bill presentment, users can securely log into a website and have immediate access to their account information.