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TrustCommerce Sr. Manager, Strategic Healthcare Partnerships, Ryne Natzke sat down with HIMSS to discuss important health innovations.
Read the full interview here: The Brightest Minds Speak Up. Below is an excerpt.
HIMSS: What do you see as the most pressing needs on the horizon?
Ryne: The reason I was so excited about joining TrustCommerce is because there’s a huge opportunity for innovation in the way patients pay for their healthcare. The current method of paying a copay when you check in and then receiving a paper bill three months later isn’t really working. Providers don’t like it because it takes a lot of resources and the time to collect is too long. Patients don’t like it because they don’t know what they’re actually paying for and most patients would prefer something other than receiving a paper bill in the mail.
Another pressing need is engaging the patient better, especially the ones who need it the most – like the person with diabetes or depression, working two part-time jobs, or the single mom who doesn’t have the time to go on a run or track her calories. How do we make their lives easier while getting them more engaged in their healthcare? Better tools will go a long way – and there’s plenty of room for improvement.
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