For the latest insights on delivering a more modern financial experience, be sure to check out our blog. Here you’ll find helpful news and solutions in digital payment, healthcare, security and of course, the TrustCommerce platform.
Healthcare providers have been confronted with a slew of financial and operational challenges in 2023, including rising labor costs, razor-thin margins, and staff shortages. For example: A report from the American Hospital Association notes that healthcare providers are currently facing increasing costs associated with labor, drugs, and supplies and an overload of administrative activities related […]
Artificial Intelligence, or AI, has been working in the background in most American’s lives for a while now, but has lately been receiving new buzz. This new attention is largely due to the popularity of generative AI such as ChatGPT. According to MLQ.ai, generative AI uses deep learning algorithms to learn patterns and features to […]
3 Questions with Sunil Shah, MPH, Senior Director, Strategic Partnerships at TrustCommerce We recently had a conversation with Sunil Shah, Senior Director, Strategic Partnerships at TrustCommerce to discuss the latest developments in the world of healthcare software and embedded payments. In this Q&A, he touches on his vast experience in healthcare and explains how partnering […]
Creating patient loyalty is obviously about providing a good patient experience and keeping patients satisfied. Among the best ways providers can deliver high patient satisfaction is to minimize wait times. Not surprisingly, numerous studies have shown that patients are more likely to be satisfied if they do not have to wait long, and, similarly that […]
Healthcare data remains a prized target for cybercriminals for a variety of reasons, including its value on the black market, the explosion in health data, and the inherent vulnerabilities of healthcare IT systems. The cost of a healthcare data breach has increased 42% since 2020, according to IBM’s most recent annual report on data breaches. […]
By Ryne Natzke Staffing issues were top-of-mind for many attendees at June’s 2023 Healthcare Financial Management Association (HFMA) Conference in Nashville. Healthcare organizations of all sizes are looking for new approaches to counter the new reality of staffing shortages and rising labor costs, with many exploring automation and virtual staffing models to ease burdens on […]
There are many factors to consider when it comes to delivering the ideal payment methods and features for your customer. While often companies are tempted to embrace the latest tech, it is much wiser to tailor the payment experience you provide to the ones your customers prefer — an aspect often influenced by generational preferences. […]
Medical debt has grown so widespread in America that it has become a defining feature of our nation’s healthcare system. More than 100 million Americans, or about 41% of the population, are facing medical debts they cannot pay, according to an analysis by Kaiser Health News. A quarter of those with debt owe more than […]
By Heather Randall, PhD, CCEP Organizations rely on the ability to take online payments. However, online fraudulent activity and payment scams have been on the rise, causing significant hardship to businesses. According to Juniper Research, merchant losses to online payment fraud will exceed $206 billion cumulatively between 2021 and 2025. That means that companies relying on […]
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