E-books

Discover TrustCommerce’s comprehensive collection of e-books designed to empower business owners with the tools and knowledge needed to increase revenue, ensure data protection, offer flexible payment options, and improve patient satisfaction.

Medical debt has grown so widespread in America that it has become a defining feature of our nation’s healthcare system. More than 100 million Americans, or about 41% of the population, are facing medical debts they cannot pay, according to an analysis by Kaiser Health News. A quarter of those with debt owe more than […]

From soaring inflation to labor shortages to declining volumes and negative operating margins, providers and medical institutions are today confronted with an unprecedented combination of simultaneous financial and operational challenges. To overcome these financial and operational barriers, providers are increasingly adopting digital payment and patient engagement tools. These solutions not only improve the experience along […]

As providers grapple with labor shortages and patient volumes that may not have recovered to pre-COVID-19 levels, it has become increasingly critical to offer patients digital options that boost staff efficiency, reduce operational overhead and enhance patient engagement. Digital patient engagement tools represent an acceleration of healthcare’s trend toward consumerism, which has been driven in […]

It’s no secret that patients are frustrated with healthcare costs and would like the same price transparency that they’ve come to expect from retailers and online service providers. One recent survey of 1,300 U.S. consumers found that 91% said they believe hospitals and healthcare facilities should be required to publicly disclose the costs of their […]

The COVID-19 pandemic created numerous challenges for providers, prompting many to re-evaluate their approaches to critical processes, such as engaging with patients, minimizing the cost of collections, and offering seamless billing options. Although some of the new burdens are likely to lessen as time goes on, the healthcare industry is unlikely to ever return completely […]

As vaccination rates rise and the U.S. begins to emerge from the COVID-19 pandemic, medical practices are assessing what their “new normal” looks like in a post-pandemic business environment. Regardless of the specific business challenges individual practices may face, patient engagement is certain to be a critical component of providers’ playbooks as they endeavor to […]

TrustCommerce’s full service ISV partner program provides a single source of end-to-end, scalable and rapidly deployable payment solutions that integrate seamlessly with your software. Simply put, with just one integration, you can unlock many ways for your customers to pay. Take advantage of all TrustCommerce has to offer! We’ve written a definitive guide to show […]

While healthcare providers are properly focused on patient care, it is important not to overlook the overall patient experience. There are many opportunities to make improvements. One practical way to do this is to allow multiple, digital points of payment. Why is this important? Out-of-pocket costs for patients has increased by 230% in the previous […]